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Nightingale Legacy Portal
Status Closed
Created by NWX QA
Created on May 17, 2024

Companion sometimes goes missing

Issue brought over from Sleekplan

Description:
Companion will sometimes Disappear when going through portals, returning to Respite or after a disconnect

State:
Actively investigating. Need more Information.

Workarounds:

- Go Back to where you recruited your Companion and re recruit them. Sadly, they will not have the inventory they had before disappearing.
- Additionally, it is advised to not entrust the Companion with any item or material that cannot be easily replaced.

To help the Development Team with this issue:

Please send us your player logs along with the timestamp on when you saw the issue so we can look into this further.
Instructions to do so are here:
https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs

As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.

You can submit a ticket by:
1. Stay on the “How do I get my player logs?” page or go to https://inflexiongames.zendesk.com/hc/en-us
2. On the top right hand side of the site select Submit a Request

  • ADMIN RESPONSE
    Jun 27, 2024

    Hi everyone!

    Our development team was able to get a fix for recruited companions disappearing in the last couple patches. With no new reports coming in we’re going to be closing this post as ‘patched’.

    If you’re still running into this issue or something similar, please make a new post and start upvoting it. Upvoting is the best way to ensure visibility on issues and support us in creating a more polished game experience for you and the Nightingale community

    Thank you to everyone who was able to provide us with information helping to resolve this.

  • Attach files
1 MERGED

Lost Follower

Merged
I just logged on recently for the first time in awhile and my follower is missing with all the gear and resources I had them carrying
Guest 6 months ago in Legacy Nightingale Bugs 0 Closed