So I’ve noticed just recently that the game’s performance stutters after thirty minutes to an hour and then eventually crashes, I don’t know what exactly causes it but I have a feeling it’s either related to portal usage or the “collect all” option for picking up nearby items instantly, the reason I think it might be the collect all items function is because it seems like just picking up items individually in a session doesn’t lead to any performance issues but I’m not entirely sure if there’s correlation there or just luck.
Hi there,
Thank you for bringing this issue to our attention. To help the development teams investigation of this issue please send us your player logs so we can look into this further.
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https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs
As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.
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Additionally, can you confirm whether you are prompted to submit a Crash Report when the crash occurs, or are you redirected straight to desktop?
When you are using the "collect all" feature, is it on a significant number of items, or for small amounts, such as the handful of wood bundles that drop when chopping a single tree?
I have noticed exploration and completing POI's will drop fps to 20 - 30 in about 30min, harvesting a lot of resources will drop the fps within 5min to just 15.