See attached screenshot. My partner and I had JUST finished spending hours building a nice house and the first time we travel to another realm (to retrieve our inventory from Swamp Abeyance realm that we started on) when I returned, our entire house was invisible. I'm able to walk through it as well, but as soon as I jump into a space that isn't inside the invisible structures, it pops me out somewhere nearby (often resulting in me getting thrown off a nearby cliff).
We tried two restarts. The first time, we restarted the game within a few minutes to give it a chance to reload but it did not resolve the issue. The second time, we stepped away for a few hours and restarted again and it loaded fine. I assume that during the first restart, the level hadn't fully unloaded.
As of now, the game is working normally. Thank you! =)
Hey there,
We're currently trying to get more information on this issue. If you're able to please send us your player logs so we can look into this further.
Instructions to do so are here:
https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs
As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.
You can submit a ticket by:
Stay on the “How do I get my player logs?” page or go to https://inflexiongames.zendesk.com/hc/en-us
On the top right hand side of the site select Submit a Request